Q: Is each Wooly® Primitive Snowman really handcrafted?
    A: Yes! Each Wooly® Primitive Snowman is indvidually handcrafted, ensuring that the snowman is unique and of the highest quality.

Q: How big are the Wooly® Primitive Snowmen?
    A: Most of the snowmen are approximately 3"D x 3"W x 5"H.  The Wooly® Primitive Snowman also comes in mini and large sizes.  Check the individual product for each product measurement.

Q: How do I get the "free shipping" offer?
   A: All you need to do is live in the continental USA and spend $75 or more. We'll do the rest, your shipping cost will automatically be deducted from your account.

Q:  What does it mean by "Hat color and patterns will vary"?
   A: The Wooly® Primitive Snowman comes in a  wide variety of hat colors and patterns.  The  snowman your receive will more than likely have different hat color and pattern from the one shown on the website.  We guarantee that you will be happy with results.  If you are not happy with the product you receive we will exchange it for another or refund your purchase 100% upon its return.

Q: How long will it take for my order to ship?
    A: Many orders will ship on the next day, but please allow us five business days to ship.  During the Christmas and holiday season, orders may take somewhat longer to fill.  The shipping time depends on the shipping option chosen at checkout.  Next-day and other express options may be available too. 

Q: I am worried about entering my credit card information online.  Is it safe?
    A: Absolutely!  We do not even see your credit card information.  And, we will not sell or share any of your other information with another outside party.  Your information is 100% secure!